Support
Help Center
Quick answers to common questions — and paths to go deeper.
Frequently asked
Is Careerly just another resume builder?
No. Careerly is a full AI Career Platform — resumes, ATS optimization, job tracking, cover letters, interview prep, and career coaching in one workspace.
How does the ATS Checker work?
We parse your resume the way real applicant tracking systems do, then score keyword match, structure, and readability against the role you're targeting — with clear fixes ranked by impact.
Can I track applications across multiple companies?
Yes. The Job Tracker uses a Kanban board with Applied, Interview, Offer, Rejected, and Saved columns so you never lose sight of where each opportunity stands.
Is my data private and secure?
Your career data is encrypted in transit and at rest. We never sell personal information. Enterprise plans include SSO, SCIM, and custom data retention policies.
Do you offer a free plan?
Yes. The Free plan includes an AI resume, basic ATS scoring, and tracking for up to 10 applications — enough to experience the full workflow before upgrading.
Can teams or universities use Careerly?
Absolutely. Enterprise includes an admin dashboard, analytics, custom branding, and dedicated support for career centers and talent programs.
Need more help? Email hello@careerly.live.
Still need help?
Email hello@careerly.live and we’ll get back within one business day.